Berry AI Bible Support
This Support page is for the Berry AI Bible iOS app available on the App Store.
Need help, found a bug, or have feedback? Email us at berryaibible@gmail.com.
Contact Support
Need one-on-one assistance? Email us at berryaibible@gmail.com. We typically respond within one to two business days.
Troubleshooting Guides
App won't open
- Force-quit the app and relaunch.
- Check for pending App Store updates.
- Restart your device to clear cached resources.
Daily verse not updating
- Confirm you have a stable internet connection for verse syncing.
- Pull down on the Home tab to trigger a refresh.
- Verify system date/time is set automatically.
AI reflection not appearing
- Ensure Apple Intelligence is enabled if your device supports it.
- Toggle AI reflections off/on in Settings.
- If on-device processing is unavailable, allow secure cloud fallback.
Search results not matching
- Clear recent searches and retry with key phrases.
- Use the reference format (Book Chapter:Verse) for precise matches.
- Download the latest content pack under Settings > Library.
Bug Report Checklist
Please include the following details so we can reproduce the issue quickly:
- App version
- Device model
- iOS/iPadOS version
- Steps to reproduce
- Screenshots/screen recording (if available)
- Whether it happens on Wi-Fi or cellular (optional)
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